• 1 hour ticket response
  • 1 hour ticket response

  • DonatasP hostingas’s team of techs is devoted to delivering fast answers to each of your questions. We’ll examine your trouble ticket the instant it’s been received and will reply back to you with a solution within maximum 1 hour after the helpdesk ticket submission. In reality, our average technical support ticket response time is twenty minutes.

  • Top quality support service
  • A Premium Client Care Service

  • Our tech support engineers possess big experience in the cloud website hosting business and are proficient enough to provide a swift answer to your problem. If, however, the matter at hand is not within the competency of a technical support engineer, the trouble ticket will be sent to a developer or system administrator for further investigation.

  • Intuitive help center
  • An Easy–to–Browse Help Section

  • To help you get a quick hint on how to use a given feature, we have incorporated a truly user–friendly Help Center section in our Online Control Panel. You can search through an enormous collection of web hosting account administration articles and website administration articles, have a glance at our F.A.Q. database or check out our step–by–step video tutorials.