Help and support Channels

  • Video Tutorials
  • Video Guides

  • Our step–by–step video tutorials will assist you with any activity within the web hosting Control Panel.

  • F.A.Q.
  • A F.A.Q. Section

  • We supply an easy–to–use Frequently Answered Questions section where you can easily find answers to the most often asked questions.

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  • Ticketing System
  • A Ticketing System

  • You could approach us at any time via the ticketing system regarding any question that you might have concerning our products.

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Types of Help

  • Shared Hosting Support
  • Cloud Website Hosting Help & Support

  • If you need help managing your cloud website hosting account, or need more resources for your sites, just simply let us know and we’ll give you the right response.

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  • VPS Hosting Support
  • VPS Web Hosting Support

  • Want some guidance managing the SolusVM admin panel? Your VPS is causing problems? Just inform us, we will be happy to support you.

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  • Dedicated Hosting Support
  • Dedicated Servers Hosting Guidance

  • We’ll be present 24 hours to assist you with any given server management process or to help you improve the existing set–up of your dedicated hosting server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We have a team of qualified techs all set to assist you with anything at all associated with your semi-dedicated server. They are on hand 24/7 all year long.
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