A 99.9% Server Uptime
The primary advantage of developing your very own cloud website hosting platform is that you do not need to worry about compatibility – you design a special set of software applications in such a manner as to be compatible with a particular set of hardware elements. The result is something considerably more solid and dependable, as there are much less possible risks of failure. We’ve set up our cloud hosting platform using time–tested hardware components along with a heavily tweaked version of SELinux in order to set up a completely risk–free home for all your websites.
That is the reason why, with all our cloud website hosting packages we give you a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
In addition to our cloud hosting platform, we have also set up our own internal network in all our datacenters. Everything is based on first–rate hardware furnished by Juniper. In addition, on each and every router, we have placed a firewall with an advanced set of rules that will sift out all shady requests.
Therefore, in all our datacenters – in our USA based datacenter, in our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter and in our Australia based datacenter, you will take advantage of a 99.9% network uptime guarantee. And this uptime guarantee is valid for all web hosting packages in every datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, when it’s your money on the line, you cannot feel truly safe. This is why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. In case you do not feel pleased with our web hosting service or in case you want to get a bit more robust hosting solution, like a Linux VPS web hosting services or a Linux dedicated hosting services – you’ll receive your money back in full, with no obscure costs or reimbursement charges.
24/7 Technical Support
In case you own a web hosting firm, your support engineers are of crucial importance. Because of this, we have punctiliously gathered a very accomplished team of technicians, each with lots of years of practice behind his back. With their help, our company offers 24x7 support with all our hosting services.
And not just that, we offer a 1–hour response time guarantee. All customer support tickets are replied to within 60 minutes and our average ticket response time is just twenty minutes!