Phone Support in Cloud Website Hosting
Since we have live phone support 14 hrs daily, you can call us and consult with our customer support agents to learn more about any of the cloud website hosting that we supply and ensure that our servers meet the system requirements for your sites prior to buying anything. For your benefit, we have telephone numbers on as many as 3 different continents so that you're able to call the one closer to you - in the United States of America, the UK or Australia. In case you are already an existing customer, you will be able to call us about general and billing matters, or even about some technical ones. If the problem is strictly technical or it requires longer time to investigate, you should use our ticketing system, that will enable both you and our technical support team to monitor the information provided by both sides.
Phone Support in Semi-dedicated Hosting
With 14 hours-a-day telephone support, you can be certain that there is always someone to help you when you have any queries about the semi-dedicated server plans that we offer. Whether you would like to learn more about our packages, you have a billing issue or some general issue, you can call us. Though some more technical issues could require a support ticket to give some time to our technical support team to investigate, we are able to help you with numerous technical questions over the phone as well, saving you precious time and efforts. As we have data centers on three continents - in the United states of America, Great Britain and Australia, we have local phone lines in all of these countries as well. If you're in another country, we have a global number where you will be able to get in touch with us.