Despite the fact that this is not the mainaspect to help you distinguish a trustworthy cloud website hosting company from a bad one and a reseller from an actual provider, being able to call and consult with a live person is a sign that you are not using the services of a one-person firm and that you will be able to get in touch with someone if you need assistance. The telephone support for web hosting services may vary from standard to dedicated, which means that the problems which can be resolved through a phone call vary depending on the specific provider. In most cases, these issues are more basic and feature billing or first level tech issues since more difficult matters often need a support ticket where both you and the administrators can track what is going on with a specific situation. Nonetheless, the option to phone call your supplier will save you a lot of time and efforts for the multitude of small issues which may eventually show up when you manage your website hosting account.

Phone Support in Cloud Website Hosting

Since we have live phone support 14 hrs daily, you can call us and consult with our customer support agents to learn more about any of the cloud website hosting that we supply and ensure that our servers meet the system requirements for your sites prior to buying anything. For your benefit, we have telephone numbers on as many as 3 different continents so that you're able to call the one closer to you - in the United States of America, the UK or Australia. In case you are already an existing customer, you will be able to call us about general and billing matters, or even about some technical ones. If the problem is strictly technical or it requires longer time to investigate, you should use our ticketing system, that will enable both you and our technical support team to monitor the information provided by both sides.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day telephone support, you can be certain that there is always someone to help you when you have any queries about the semi-dedicated server plans that we offer. Whether you would like to learn more about our packages, you have a billing issue or some general issue, you can call us. Though some more technical issues could require a support ticket to give some time to our technical support team to investigate, we are able to help you with numerous technical questions over the phone as well, saving you precious time and efforts. As we have data centers on three continents - in the United states of America, Great Britain and Australia, we have local phone lines in all of these countries as well. If you're in another country, we have a global number where you will be able to get in touch with us.