If your web hosting provider offers live chat support, you are able to talk with an agent live and find out useful information or get a problem resolved timely. The main advantage of using chat as an alternative to calling to consult with a live person is that you need just a computer with access to the world wide web, so that you will not pay any charges when you are in a different country or state. In addition, it will be much simpler to copy and paste info such as domains, usernames or error messages i.e. details which are sometimes difficult to give to the other side on the phone. The live chat is also a quicker approach to contact your website hosting company's support crew compared to using a ticketing system. Last, but not least, when some situation needs a little more time to be resolved, you are able to do something else while you wait for assistance on the live chat, therefore you won't waste time - something that's impossible in case you are on the phone.

Live Chat Support in Cloud Website Hosting

As part of the support services that we provide for all of our cloud website hosting, you'll find live chat support which is available 24/7, even on holidays. You will be able to get in touch with us no matter if you already own an account or not, considering that we will support you with all kinds of things, ranging from giving you general info about our services in case you are not our client yet and you're thinking about purchasing one of our plans, to helping you with creating an e-mail account in an e-mail client. Some problems are more complex and time-consuming, therefore you'll have to use the ticketing system which is built-in the Hepsia hosting Control Panel, but we can save you time and assist you in real time on the live chat for a lot of things.

Live Chat Support in Semi-dedicated Hosting

We have a live chat service that is available to all of our potential and current clients. In case you're searching for a new website hosting account, you'll be able to chat in real time to one of our representatives and get more details about our Linux semi-dedicated hosting so as to select the best package for your sites. In the event that you already own an account with us, we'll support you in a timely manner with general, billing and first-level technicalissues. Even though in some cases you will have to open a ticket because there are problems that can't be resolved through a live chat, we can assist you with lots of standard tasks, such as setting up an email account in an e-mail client or forwarding one domain name to another. Thus, you will benefit from prompt assistance and you'll save many hours.