In spite of the fact that the web hosting service offered by the different companies appears the same, each provider has their own platform with its own modifications and ways to perform specific tasks. That’s why, an info-loaded knowledge base will be remarkably helpful both for people with zero past experience and for technically accomplished individuals who will eventually discover how certain tasks are carried out, but will lose some time in the meantime. The aim of such a knowledge base is to help make the hosting service quick and easy to use, saving users a lot of time and effort. The outcome is more gratified clients, since they can effortlessly find the information they want, and a whole lot less work for the customer care team members, because typically the majority of the queries and issues that clients have got are already outlined in the knowledge base. Given that the articles themselves are written well and cover more topics, you’ll be able to discover more not only about your own account, but also about the hosting service as a whole.

Extensive Online Documentation in Cloud Website Hosting

Our cloud website hosting plans come with a detailed knowledge base where you can find information about all the difficulties that you could possibly encounter and their solutions. You can discover how to set up and manage a mailing list, how to use an .htaccess config file, or how to proceed if the settings of your mail client are accurate, but yet you are unable to send email messages, for instance. We have done our absolute best to be as exhaustive as possible and to cover all the available options so as to save you time and to give you different solutions for each problem. The knowledge base contains informative articles too – both general ones about the web hosting service as a whole, and more specific ones, which will let you in on the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to particular functions and features in each section of the Control Panel, while if you wish to browse through the entire list of articles, you can visit the Help section.

Extensive Online Documentation in Semi-dedicated Hosting

Our company’s semi-dedicated servers come bundled with a rich article library where you can find any info that you may require about our hosting services or about the Hepsia hosting Control Panel that we’re using. We’ve created it on the basis of the feedback that we have obtained from our clients over the years and, as a consequence, our articles encompass specific problems that you could come across and offer the most efficient means of rectifying them, for instance receiving an HTTP 500 error message or being unable to send e-mails from your PC even though you have the right outgoing mail server settings. The articles are available in each and every Control Panel section and you can consult them whenever you want. They can help you enhance your knowledge not only about our platform, but also about the web hosting realm in general, as they include in-depth instructions and general information such as what file permissions or cron jobs are.